The Big Question March 2017

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What will Artificial Intelligence replace in the next 5 years?


Duncan Peberdy, droitwichnet
Technology that has revolutionised the manufacturing processes requiring repetitive accuracy, will now start to make inroads into the hospitality sector. There are already a handful of ‘novelty bars’ where you buy pre-paid cards and dispense your own drinks, but I can envisage many more self-serve bars – that promise to maximise income and reduce human error – especially at concerts and sporting events where huge spikes in demand occur within short timeframes.


ChrismM photo at Inspire MCR

Chris Maguire, editor, BusinessCloud magazine
In 2016 the Bank of England governor Mark Carney said robots could take 15 million of our jobs as automation is stepped up. There was a huge intake of breath but it reflects the growing impact of technology. I went to to BAE Systems recently and saw a £83,000 robotic cell carry out repetitive manual roles. The machine never needs a holiday, never needs a lunch break and is never off sick. Technology will do more of the ‘boring’ roles and free up humans to do more skilled work.


david judge

David Judge, judgeXD
The deaths due to human error whilst driving means that eventually the insurance firms will prefer autonomous vehicles.  A few going wrong every now and then will not be an issue.  They are going to come, along with autonomous trucks and vans. These could run non stop,  they will just text when they arrive, get emptied and move on. That could take half the commercial traffic off the road, delivery times would improve along with efficiency and profit.


White Headshots - Neil Usher

Neil usher, sky
The creation of workplace trade journals. Case studies will be drafted by algorithm from a standard set of paragraphs about chance encounters, agility and organisational DNA and feature a mash-up of images of random workplaces with two friends of the photographer, opinion pieces will be composed from the Twitter feeds of the half a dozen people who offer analytical comment, and a random graphics generator will create adverts for any shape or size of felt-covered high-back sofa.


Angus Fotheringhame, draw

Angus Fotheringhame, Forbo
With the trend to increased automation and improved air quality, we think that you will start to see some goods being delivered on driverless trucks. If the trucks are equipped with sensory systems that allow them to avoid traffic jams and have an engine management system that turns the engine off when stationary, it could have a positive effect on air quality.  There’s just the challenge of loading/unloading and the need for better sat navs to overcome!