This was repeated with the saws, while the most recent investment included a biomass heating system (the carbon in biomass is part of the natural carbon cycle; while the carbon in fossil fuels is not), which provides heat for the factory, offices and powder coating units. Solar panels are also evident across the factory and the wonderfully named ‘package on demand’ machine, more commonly associated with Amazon and Staples, which makes light of the most awkwardly shaped dispatches. A state-of-the-art powder coating machine completes a huge investment for the firm, this particular piece of wizardry allows painting to be done in a much shorter time and cuts cleaning time significantly, allowing colours to be altered without significant interruptions and notably with a tiny amount of waste.
Whilst most of the production is for its standard range, Gresham has recently housed its bespoke team in a large workshop, which most would envy. A cadre of apprentices supports the team on what is becoming a very significant part of Gresham’s offering.
Customers have also changed. Historically, universities and colleges were Gresham’s focus but, as the commercial workplace has changed, so has the world of education, demanding better solutions more akin to what their students will encounter in the real world. Whilst Gresham has a very strong and loyal following in HE and FE, with the help of high profile external product designers, such as Craig Jones and David Fox, its commercial clients are also growing. We are told to watch out for more exciting developments in the next six months.
Similar to many furniture manufacturers, much of Gresham’s business goes through the dealer route but Gresham has a very strong record of gaining business directly and through tender processes before the dealer is engaged.