Andy: We’ve seen a real shift over the past two or three years from kitchen worksurfaces accounting for 45% of our business to around 25% of our business. So, today, commercial interiors account for 75% of what we do and who we are. Our ambition is to add more products to our portfolio in the coming months and years, keeping Corian Solid Surface as a big part of what we do, but adding new core products that will hopefully inspire designers going forward.
Speaking of cruise ships, a customer of ours refitted some of their ships last year based on what they thought people would want – and after asking questions they came back in January with what people really did want. We had a five-year plan to engage more with the commercial market but, due to the pandemic, we’ve seen that plan condensed into two and a half years.
Sarah: We’re finding that some clients want BREEAM Outstanding and SKA Gold and the rest of it, but when you delve deeper into it, that enthusiasm starts to go away. You’ve got materials such as stone or marble that don’t tick the right boxes because they don’t have any recycled content. But, when you think about it, you can actually recycle all of it! However, it just doesn’t tick those right boxes – just like leather doesn’t. These are natural products. But there are now expectations that we simply can’t use these materials.
Jane: I think this offers real potential for innovation. I’d really like people to focus on what they could achieve rather than find it a hassle.